“I’ll have a vanilla latte, but could you make it in my 12-ounce mug?” “Is it clean?” “Yes.” “Sure, but there’s like, a 75 cent fee for a personal mug.” Don’t do it, don’t do it, don’t do it “There’s – like – a 75 cent fee, or there is a 75 cent fee?” Smiling. “There is a 75 cent fee.” No eye-rolling – That’s a good sign “Okay, I’m fine with that. Thanks.” “We also have to charge you for not indicating what size right away. That’s an extra 5 cents.” “But you’re putting it in my 12-ounce mug. Can’t you just base my size desire off of that?” “No.” “Okaaaaay it’s just an…